7000bk Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") sets out how 7000bk ("we", "us", "our", "the Platform") collects, processes, stores, and shares personal data relating to individuals ("you", "your", "the Player") who access or use the 7000bk website at https://7000bk.bet, including all associated services, games, betting markets, promotional communications, and customer support channels.

7000bk is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the data that is necessary to operate a safe, fair, and legally compliant online gaming platform for players in Bangladesh and other accessible jurisdictions.

By creating an account, using any feature of the platform, or communicating with our support team, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 7000bk platform.

Personal Data We Collect

We collect personal data across several categories depending on how you interact with the 7000bk platform. The following table summarises the primary data types we process:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required by law or to fulfil responsible gaming obligations (for example, where a player self-discloses a gambling-related health concern).

How We Collect Your Data

7000bk collects personal data through the following channels:

• Account Registration: When you create an account on 7000bk, you provide your username, contact details, and date of birth directly to us.
• Identity Verification: If we request account verification, you may be asked to submit a copy of a government-issued identity document. This data is collected and handled with heightened care.
• Deposits and Withdrawals: When you transact via bKash, Nagad, Rocket, or Upay, transaction reference data and your registered mobile wallet number are recorded by the platform.
• Platform Activity: Our systems automatically log your usage behaviour, including games accessed, bets placed, session durations, and device and browser information.
• Cookies and Tracking: We use session cookies and similar technologies to maintain your login session, remember your preferences, and analyse platform performance. See Section 8 for full cookie details.
• Customer Support: Any information you provide when contacting our support team — including the content of your messages — is retained as part of our communications record.
• Promotional Opt-ins: If you opt into receiving promotional communications, your contact details and marketing preferences are recorded accordingly.

How We Use Your Personal Data

7000bk processes your personal data for specific, legitimate purposes only. We do not use your data for purposes incompatible with those for which it was originally collected. The primary purposes for which we process your personal data are as follows:

• Account Management: To create, maintain, and administer your 7000bk account, including processing login requests and maintaining account security.
• Service Delivery: To provide access to all games, sports betting markets, live casino products, fishing games, and other platform features offered by 7000bk.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records for each account.
• Identity Verification and Fraud Prevention: To verify your identity, confirm your age (21+), and detect and prevent fraud, collusion, money laundering, and other prohibited conduct.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, apply self-exclusion requests, enforce deposit limits, and deliver responsible gaming interventions where appropriate.
• Customer Support: To respond to your queries, complaints, and dispute submissions in a timely and accurate manner.
• Promotional Communications: Where you have opted in, to send you information about bonuses, promotions, and seasonal campaigns (such as BPL, Eid, and Pohela Boishakh offers) relevant to your account.
• Legal Compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms and Conditions.
• Platform Improvement: To analyse aggregated usage data in order to improve platform performance, game selection, and the overall player experience.

Our Privacy Commitments

Six principles that guide how 7000bk handles your personal data

Sharing Your Personal Data

7000bk does not share your personal data with third parties except in the limited circumstances described below. In all cases, data is shared only to the extent necessary and subject to appropriate confidentiality obligations.

• Payment Partners: Your mobile wallet number and transaction reference data are shared with bKash, Nagad, Rocket, and Upay solely to process your deposit and withdrawal requests. These providers operate under their own privacy policies and are subject to applicable financial regulations.
• Game Studio Providers: Certain technical data (such as session tokens and game result records) is shared with our game software partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the extent required to deliver their game content and verify game outcomes.
• Identity Verification Services: Where identity verification is required, your identity documents may be processed by a third-party verification service. Such services are contractually bound to handle your data securely and exclusively for the purpose of verification.
• Legal and Regulatory Authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by law, court order, or in connection with the prevention and detection of crime.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 7000bk's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any material change to this Policy that results from it.

Your Data Protection Rights

As a player whose personal data is processed by 7000bk, you hold the following rights with respect to that data. To exercise any of these rights, please contact our support team in writing at [email protected] with the subject line "Data Rights Request".

We will acknowledge all data rights requests within 5 business days (Bangladesh Standard Time, UTC+6) and aim to fulfil or respond substantively within 30 days. In complex cases, this period may be extended by a further 30 days, of which you will be notified.

Cookies and Tracking Technologies

7000bk uses cookies and similar technologies to ensure the platform functions correctly, to remember your session state, and to analyse how players interact with the site. The following categories of cookies may be placed on your device when you visit 7000bk:

• Strictly Necessary Cookies: These cookies are essential for the platform to operate. They include session authentication tokens and security cookies. These cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: These cookies remember your preferences — such as display settings — to provide a more personalised experience. They do not track activity across other websites.
• Analytics Cookies: We use aggregated analytics data to understand how players navigate the platform, which pages are most visited, and where technical problems occur. This data is anonymised and used solely to improve the platform.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the 7000bk platform, including the ability to maintain a persistent login session.

Data Retention

We retain personal data for no longer than is necessary for the purposes described in this Policy or as required by applicable law. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your registered account, plus a minimum of five (5) years following permanent account closure, to satisfy financial record-keeping and anti-money laundering obligations.
• Identity Verification Documents: Retained for a minimum of five (5) years following submission, in line with applicable financial compliance requirements.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of five (5) years for financial audit and compliance purposes.
• Support Correspondence: Retained for a minimum of two (2) years following resolution of the relevant matter.
• Marketing Preferences: Retained until you withdraw consent, after which opt-out records are kept for a minimum of one (1) year to evidence compliance.
• Technical and Usage Logs: Typically retained for up to twelve (12) months, after which they are anonymised or deleted.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

Data Security

7000bk implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption on all data transmissions, restricted internal access controls, regular security assessments, and secure data storage practices.

While we take data security seriously and invest continuously in our security infrastructure, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your account has been compromised, contact us immediately at [email protected].

Changes to This Privacy Policy

7000bk reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we collect or use your personal data — we will notify you via a prominent notice on the platform prior to the changes taking effect.

The date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how 7000bk protects your personal data. Continued use of the platform following notification of any change constitutes your acceptance of the revised Policy.